This website is operated by Secret Spice Co, an Australian-owned business. Throughout the site, the terms “we”, “us”, and “our” refer to Secret Spice Co. We offer this website and all information, tools, and services available from it conditioned upon your acceptance of these Terms.

By visiting our site and/or purchasing from us, you agree to be bound by these Terms, including any additional terms and policies referenced herein. If you do not agree, you may not access or use our services.

Any new features or tools added to the store are also subject to these Terms. We reserve the right to update or modify these Terms at any time by posting updates to our website. Your continued use of the site constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given consent to allow any of your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). A breach of these Terms will result in immediate termination of your access.

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decisions.

Prices for our products are subject to change without notice. We may modify or discontinue any product or service at any time without liability.

Certain products may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Returns & Exchanges Policy.

We make every effort to display products and colours accurately, but cannot guarantee exact accuracy on every device.

Shipping Protection: If purchased at checkout, your order is protected against loss, damage, or theft in accordance with our Shipping Policy. If not purchased, Secret Spice Co is not responsible for parcels lost or damaged after dispatch.

We reserve the right to refuse any order and limit or cancel quantities per person, household, or order. You agree to provide accurate, complete, and current information for all purchases and update it promptly as needed.

We may provide access to third-party tools “as is” and “as available” without warranties or conditions. Use of such tools is entirely at your own risk.

Third-party links may direct you to external websites we do not control. We are not responsible for their content or policies. Review their terms before engaging in any transactions.

If you submit comments, ideas, or other content, you agree we may use them without restriction. We are not obligated to maintain comments in confidence or provide compensation.

We may monitor or remove content deemed unlawful, offensive, or in violation of these Terms.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information that contains typographical errors or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and cancel orders if necessary.

You are prohibited from using the site or its content for any unlawful purpose, to violate laws, infringe on intellectual property, harass others, upload malware, spam, scrape, or interfere with security features. Violation may result in immediate termination of access.

We do not guarantee uninterrupted or error-free service. All products and services are provided “as is” and “as available.”

Nothing in these Terms excludes or modifies any rights or remedies you have under the Australian Consumer Law (ACL). To the maximum extent permitted by law, Secret Spice Co and its affiliates shall not be liable for any indirect, incidental, or consequential damages.

All information on this website is for general informational purposes only and should not be considered medical or dietary advice. Always read ingredient lists carefully and consult a qualified health professional if you have allergies or health concerns.

You agree to indemnify and hold harmless Secret Spice Co, its employees, and affiliates from any claim, loss, or expense arising from your breach of these Terms or violation of any law or third-party rights.

If any provision of these Terms is held unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

These Terms are effective unless terminated by either party. We may terminate this agreement without notice if you fail to comply with any term. You remain liable for all amounts due up to the date of termination.

These Terms, along with our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy, constitute the entire agreement between you and Secret Spice Co and supersede all prior agreements.

These Terms shall be governed by and construed in accordance with the laws of the Australian Capital Territory, Australia.

Questions about the Terms of Service should be sent to:

Secret Spice Co
PO Box 536, Gungahlin ACT 2912, Australia
Email: hello@secretspiceco.com.au